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KS-ERP for Automotive
Parts, Service, Sales. One System, Zero Gaps.
Automotive dealerships, parts distributors, fleet operators, and vehicle service businesses manage complex parts inventory, service job costing, warranty management, and customer relationships across systems that create operational gaps and revenue leakage. KS-ERP connects parts inventory, workshop management, warranty administration, and CRM in one platform — so every service job is fully costed, every part is tracked, and every customer relationship is visible in a single system.
The Challenge
- Parts inventory accuracy and availability: Parts inventory managed in a system disconnected from the service workshop, leading to parts unavailability that delays service jobs, emergency procurement at premium prices, and the dual problem of overstock in slow-moving categories and stockouts in high-turn items.
- Service job costing and billing accuracy: Labour, parts, and subcontracted work assembled manually into job cards without a system that captures costs as they are incurred — resulting in billing errors, lost labour revenue, and an inability to manage job profitability in real time.
- Warranty management complexity: Warranty claims, recall management, and manufacturer reimbursements tracked separately from the service and parts systems — creating claim processing delays, missed reimbursements from claims not submitted, and no consolidated view of warranty exposure across the vehicle parc.
- Customer and vehicle history fragmentation: Service history, parts purchased, warranty status, and customer contact preferences maintained in separate systems — so the service advisor opening a repair order can't see the vehicle's full service history, outstanding warranty items, or the customer's communication preferences without looking in multiple places.
How KS-ERP Helps
- Integrated parts inventory management: Parts stock linked directly to the service workshop system with automatic reservation on job card creation, min/max reorder management, and supplier purchase orders generated from actual demand — so parts are available when the job starts, not ordered after the vehicle is already in the workshop.
- Job costing from order creation to invoice: Labour time, parts consumed, and subcontracted work captured against the job card as they occur — with real-time job profitability visible to service managers before the vehicle is handed back, not reconciled in a billing run after the fact.
- Warranty administration integrated with service: Warranty claims created directly from service job records with the documentation and part numbers needed for manufacturer submission, claim status tracking from submission through reimbursement, and recall management that connects manufacturer notices to affected vehicles in the customer database.
- Unified customer and vehicle records: Complete vehicle service history, outstanding warranty items, recall status, and customer communication preferences in a single record — accessible from the service advisor's job card, the parts counter, and the sales desk, without switching systems or making phone calls to check.
Key Modules
- Inventory (KS-WMS): Parts management with real-time stock levels, automatic job card reservation, min/max reorder rules, and supplier purchase order generation from actual workshop demand.
- Orders (KS-OMS): Job card management from repair order creation through parts allocation, labour tracking, subcontract management, and final customer invoice — with profitability visible at every stage.
- Finance (KS-ACC): Job costing, warranty reimbursement tracking, and customer invoicing — with P&L visibility at the job, department, and business level.
- CRM (KS-CRM): Customer and vehicle records combining service history, warranty status, recall notices, and relationship data in a single profile accessible across every customer touchpoint.
Who It's For
- Automotive dealerships: Multi-department operations managing new and used vehicle sales, parts, and service — where the connection between sales, service, and parts directly affects profitability and customer retention.
- Parts distributors and motor factors: Businesses managing high-SKU inventory, multiple price tiers, and delivery operations to trade customers — where stock accuracy and order fulfilment speed are the core competitive variables.
- Fleet operators: Organisations managing vehicle maintenance, parts inventory, and service costs across a vehicle fleet — where planned maintenance scheduling and cost visibility per asset are essential management tools.
- Independent workshops and service chains: Operations that have grown beyond single-site management and need the visibility and controls — job costing, parts inventory, customer records — that a unified operational system provides.
Results You Can Expect
Parts availability improved and emergency procurement reduced through inventory linked to actual job demand. Service billing accuracy improved through cost capture at the job level as work is performed. Warranty claim submissions increased through structured claim management integrated with service records. Customer retention improved through complete vehicle and service history visibility at every customer touchpoint.
